Product Led Growth Leaders

Your host, Thomas Watkins, talks with the Co-Founder and CEO at PolyAI, Nikola Mrkšić. Nikola discusses the evolving challenges of customer service, especially as demand rises and human agents decrease. He explains how PolyAI uses advanced, lifelike AI to automate complex customer interactions with empathy and brand alignment. Nikola emphasizes the technology’s implementation in large[...]

Your host, Thomas Watkins, talks with the Co-Founder and CEO at Appknox, Subho Halder. Subho discusses Appknox’s unique approach—analyzing app binaries, integrating AI for vulnerability detection, and providing actionable security insights. Subho also previews upcoming features, including an AI-powered ethical hacker bot and expanded fake app detection across app stores. He highlights Appknox’s mission to[...]

Your host, Thomas Watkins, talks with the CEO at IgniteTech, Eric Vaughan. Eric emphasizes the need for cultural change, upskilling, and a human-in-the-loop approach for successful AI adoption. He shares examples of AI-driven products like My Personas and Eloquence AI, which enhance efficiency and customer engagement while preserving human authenticity. Eric highlights both the opportunities[...]